The Area +
Located in Northern Botswana, alongside Namibia’s Caprivi Strip, Chobe National Park is the second largest National Park in Botswana with the largest concentration of game on the African continent. The Chobe River, forming the northern boundary of the park, originates in the highlands of Angola. From there, it winds its way into the Zambezi River, which eventually flows into Victoria Falls, through Mozambique and into the Indian Ocean.
Because it crosses floodplains, forests and open woodlands, the Chobe consists of a complex network of channels and marshes, which makes for spectacular game viewing due to the lush vegetation that surrounds it. While it has water all year round, the Chobe rises significantly from February to May, after the rains in Angola that start in November. During this wet season, the level of the Zambezi floodplains rises, pushing water into the Chobe all the way to the seasonal Lake Liambezi. Once the lake reaches saturation point, the water has nowhere further to go, and so starts flowing in the opposite direction in a phenomenon known as the “backflow”.
During your stay with the Zambezi Queen Collection, you’ll be able to observe animals in their natural environment from a tender boat, making for a relaxing safari experience. A major attraction of the area is the elephants, whose resident population is estimated to be over 120 000. You’ll also be able to see large herds of buffalo, and if you’re lucky, rare sightings like herds of Roan Antelope and Sable. Besides the land and water-based mammals, this is also a birdwatcher’s paradise and you can expect to encounter over 450 species.
Weather, Seasons & Time Zones +
The Time Zone is GMT / UTC +2.
There is no best or worst time to visit the Chobe area, because every month offers visitors something special. However, if you’re looking for a pure wildlife experience, the drier winter months from May to October see greater concentrations of game along the banks of the Chobe River. The summer months from November to April see the birdlife explode with the addition of the summer migrants. If you’re a fishing enthusiast, you’ll be excited to know that we have excellent fishing through the summer and winter – it’s just that the techniques we use change.
Transfers +
Road transfers to and from Kasane International Airport as well as to and from the Kasane Immigration Office are included in our rate. You can also choose shared or private road transfers at an additional cost from Victoria Falls International Airport, Harry Mwanga Nkumbula International Airport, formerly Livingstone Airport, and Katima Mulilo Airport.
Arrival & Departure Times +
- Check-in is between 13h00 and 16h00.
- Kasane and Namibian Immigration Offices open at 07:30 and close at 16h30. Guests are advised to arrive no later than 16h00
Guests arriving before 13h00 on day of arrival can make use of the facilities at our nearby lounge in Kasane until check-in at 13h00.
- Check-out is from 09h30 on day of departure to ensure guests get to the Kasane Immigration Office by 10h00.
- Kasane Immigration Office opens at 07h30.
- Guests departing after 10h30 can make use of the facilities at our nearby lounge in Kasane.
Arrival & Departure Procedure +
There are a few border crossings that need to happen once you arrive at the Kasane Immigration office. The whole process typically takes about 45-60 minutes and is all part of the experience.
- If flying in, your first stop is getting your passport stamped at the airport.
- Our representative will greet you at the airport, assist with your luggage and transfer you to the Kasane Immigration Office (KIO).
- At KIO, you will be greeted by a friendly Zambezi Queen Collection team member, who will assist with your luggage and guide you through passport control as you exit Botswana.
The next part of the adventure continues where you will step onto a tender boat that will take you across the river onto the Namibian side. You will then arrive at the small port and need to take a short walk (about 100m for Impalila Island or 50m for Kasika) up to the Namibian Immigration Office for passport stamping.
Kindly note, your guide will inform you of where you need to go, as he will remain in the boat to mind your luggage. We recommend wearing comfortable shoes, a hat and sunscreen for the short walk uphill to the office.
Once you have been stamped into Namibia and have returned to the tender boat, your guide will take you to your accommodation where you can relax and enjoy your time with us for the next few nights.
Kindly note:
- Upon arrival at Kasane and Namibian Immigration Offices, guests will need to fill out immigration forms to ensure smooth access and departure clearance.
- If you are planning to book a land-based game drive in Chobe National Park during your stay with us, please keep in mind that you will need to stamp out of Namibia and into Botswana. After your land-based activity, you will need to repeat the process to return to Namibia.
- If arriving at KIO before 13:00 on your arrival day, please notify our reservations office 48 hours in advance.
Border Entry Requirements +
FOR TRAVELLERS
Two of the most key pieces of information that you need to know:
1. Please note that you as the traveller and/or your travel agent are responsible for determining what documentation is required, as well as ensuring any such documentation including medical certificates, passports, visas and unabridged birth certificates are up to date and have been obtained before travel within the restrictions related to each country. Due to constantly changing border entry requirements, it is recommended that travellers and or/travel agents contact the appropriate embassy for accurate and up-to-date information.
2. The Namibian Government requires all visitors to Namibia to have at least six full blank pages in their passports on arrival into the country and require that the passport be valid for at least six months beyond the intended departure date from Namibia. Proof of onward travel documents are also required.
Yellow Fever Vaccination: Proof of vaccination is only required if you have travelled through or transited for 12+ hours in a country with a risk of yellow fever transmission.
FOR FOREIGN GUIDES AND/OR TOUR LEADERS
Foreign guides and tour leaders are required to have a work visa for short-term assignments in Namibia.
Foreign nationals will need to provide the following documents during the work permit application process:
- Completed Visa Application Form.
- Certified Copy Of Passport.
- Certified Copies Of Qualifications (translations into English are required).
- Curriculum Vitae (saved as a PDF).
- Passport Photograph (saved as a JPEG).
In our commitment to assist you through this process, our reservation team will provide the following documentation:
- Motivation letter explaining the purpose of work and justifying why Namibians cannot be employed.
- A Namibia Tourism Board Certificate From The Ministry Of Environment And Tourism.
- Please note that these two documents must be combined into a single file before submission. The online application system will not accept them separately, and failure to comply will result in the denial of your application.
- You can apply online here.
The visa fees are structured as follows, based on the length of stay:
- N$1100.00 for 1-3 Months
- N$2200.00 for 1-6 Months (Upon Approval)
While the processing time typically spans 7 to 10 working days, we strongly advise applying at least a month in advance to mitigate any last-minute complications.
Namibian Visa Information +
Visa Requirements for Travel to Namibia
From 1 April 2025, residents of select countries will now require a visa. The Namibian Government has introduced a streamlined visa process for travellers, ensuring a smoother entry experience.
Please select Visa on Arrival (not Holiday Visa) when applying. For a full list of affected countries and more details on the process, click here.
A recent update from the Ministry of Foreign Affairs and tourism bodies has clarified the process:
- Once approved, visas are processed within days of application.
- Guests should print their approval letter and complete the Namibia Arrival Form before travelling.
- While visas can be obtained on arrival, we highly recommend pre-applying online to avoid queues.
What You Need to Apply
For a “Visa on Arrival” online application, travellers will need:
- Passport– Original (valid for 6 months, 3 blank pages) or PDF format for online applications
- ID Photo– JPEG format (for online applications)
- Return ticket– Proof of onward travel
- Health insurance– Travel insurance in English (standard coverage required; proof may be requested on arrival)
- Accommodation details– If you are staying at a Zambezi Queen Collection property please include both the property name and Kasika Conservancy, Chobe River (e.g., Zambezi Queen, Kasika Conservancy, Chobe River)
- Port of Entry– Impalila Border Post for guests of the Zambezi Queen Collection
- Proof of funds– We recommend stating N$1,000 in cash and the rest on credit/debit cards (no statements required)
For the fastest experience, we highly recommend applying online at least one week before travel.
Namibia remains as welcoming as ever, and this new visa system is designed to make your arrival as seamless as possible. We’re happy to assist, but we always recommend checking with your local Namibian embassy or consulate for the latest requirements.
We look forward to welcoming you to the Chobe River!
Travelling With Children +
Minors younger than 18 years travelling to Namibia must have an unabridged birth certificate. In addition, when travelling:
- With an adult who is not their biological parent: an affidavit from their parents giving consent for the minor to travel with the adult is required.
- With an adult other than a parent/legal guardian: copies of their legal guardians/parents’ passports or documents of identity are required. Contact details of the parents/legal guardians should also be provided.
- With a parent: an affidavit from the other parent giving consent for the minor to travel is required. A death certificate should be provided if one parent is deceased.
- Unaccompanied: an affidavit from their parents/legal guardians consenting their travel, a letter containing the contact details and residential information of the person who will receive the minor passenger, a copy of the identity document, valid passport or permanent residence permit of the person who will receive the minor passenger, and the contact details of the minor’s parents/legal guardians are required.
Travel Insurance +
Travel insurance is a requirement for all guests and must be purchased prior to travel. Travel insurance must be comprehensive and cover full air evacuation and repatriation, in the unlikely event of an emergency.
Personal Safety & Luggage Protection +
When travelling in Southern Africa, it’s crucial to safeguard your luggage against potential theft or loss. Here are some specific tips to ensure the protection of your belongings:
Stay alert: Whether you’re exploring urban centres or remote wilderness areas, always stay aware of your surroundings. Avoid displaying valuables openly and be cautious in crowded areas where pickpocketing can occur.
Keep valuables with you: Carry valuable items such as passports, cash, electronics and jewellery in your carry-on bag rather than checking them in with your luggage. This way, you can keep a close eye on them throughout the transfer.
Label your luggage: Clearly label your luggage with your name, phone number and accommodation details. This makes it easier to identify your bags and reduces the risk of them being misplaced during transfers.
Monitor your luggage: Keep a watchful eye on your luggage during transfers, especially in busy transportation hubs like airports and border posts. Stay close to your bags and avoid leaving them unattended.
In-Room Safe: For your peace of mind, each cabin and tent is equipped with an electronic safe, offering a secure space to store your valuable items and travel documents, allowing you to fully relax and enjoy your stay with us.
Medical +
Because our properties are situated in a malaria area, we advise that you take malaria prophylactics. Please consult your doctor before travelling for up-to-date medical advice.
Should you make use of a CPAP (a small medical supervision device), the houseboats switch over to an inverter system after 22h00 at night and we connect the CPAP to our inverter system. Please advise at the time of booking whether you require medical assistance.
Self-Drive +
Exploring Southern Africa on a self-drive safari? The Zambezi Queen Collection is easily accessible by land, offering a seamless transition from your vehicle to your next adventure on the Chobe River.
Where to Park:
Secure parking is available in Botswana side, near Kasane Immigration. Upon arrival, our team will meet you at the parking location and assist with your transfer to the river, where your journey continues. When your stay comes to an end, we will transfer you back to your vehicle after you’ve cleared Kasane Immigration.
Why Choose a Self-Drive Safari?
A self-drive safari offers the freedom to explore at your own pace, uncover hidden gems along the way, and experience the thrill of the open road before unwinding in the comfort of our houseboats or lodge.
For seamless arrangements, please let us know at the time of booking if you require secure parking.
Travelling by Air +
There are four main access points by air:*
- Kasane Airport, Botswana (BBK): +/- 15 minutes from the Botswana Immigration Office
- Victoria Falls Airport, Zimbabwe (VFA): +/- 90 minutes from the Botswana Immigration Office
- Livingstone Airport, Zambia (LVI): +/- 120 minutes from the Botswana Immigration Office
- Katima Mulilo Airport, Namibia (MPA): +/- 150 minutes from the Botswana Immigration Office
*Flight costs are excluded from the rate but can be booked through our in-house travel agent.